Contact Us

Need help with Luckygreen Casino? You can contact our support team at support@luckygreencasino.best. We are here to assist with general questions about your account and casino services, including account access, verification, payments, promotions and responsible gambling options. To help us understand your request and respond efficiently, please provide clear and accurate information in your message.

Luckygreen Casino operates under a licence issued by Curaçao eGaming, an established online gaming regulator in the Caribbean jurisdiction.

How to Get in Touch

For assistance by email, write to support@luckygreencasino.best. Our support team will review your message and usually reply within 24 hours, although response times can vary depending on the nature and complexity of your enquiry. Please send only the information needed to identify and resolve your request, and never include your password or full payment details.

You may contact support about matters such as:

Account access, profile details and verification questions
Deposit and withdrawal enquiries
Questions about bonus terms and promotional conditions
Technical problems, website errors or difficulties using your account
Responsible gambling requests, including help with account controls or taking a break

To help support assist you faster, include the email address linked to your account or your account username, a short description of the issue and any relevant details, such as the date an error occurred. If the issue is technical, screenshots can be useful where relevant. Please check that your message is sent from the email address associated with your account when possible. If your request concerns a transaction, include enough information for the team to locate it, but do not send sensitive security credentials.

For responsible gambling matters, please make this clear in the subject line or opening sentence so your request can be identified promptly. Support may need to ask questions to confirm your account and understand what assistance you need. Luckygreen Casino aims to handle enquiries carefully, respectfully and as efficiently as possible.